Privacy Policy

Effective Date: July 10, 2026

STX-Media ("we," "our," or "us") operates the website stx-media.com. This Privacy Policy describes how we collect, use, and share personal data in connection with our website and our centralized automation and marketing applications.

### 1. Information We Collect

We collect information that you directly provide to us, as well as data automatically collected when you interact with our integrations. This includes:

*Contact Information:** Name, email address, phone number, and business details.

*Meta Integration Data:** When users or businesses authorize our Meta Application, we may retrieve page IDs, messaging metadata, and lead retrieval data (such as names, emails, and phone numbers submitted via Facebook/Instagram lead forms) solely to route them to the authorized client's designated systems.

### 2. How We Use Your Information

We use the collected information to:

* Provide, maintain, and improve our marketing and lead-routing services.

* Process and route incoming messages from Facebook Messenger and Instagram Direct.

* Sync retrieved leads directly to our clients' CRMs.

### 3. Sharing of Information

We do not sell user data. We only share data with third-party service providers (such as Meta Platforms, Inc.) to the extent necessary to perform the integration services authorized by the user.

### 4. Your Rights and Data Retention

You have the right to access, update, or delete your personal data. We retain data only for as long as necessary to fulfill the routing and automation purposes outlined in this policy, or as required by law.

### 5. Contact Us

For any privacy-related inquiries, please contact us at:

*Email:** simongdep@stx-media.com

*Website:** stx-media.com